POTOK — sales platform
Enquiries from WhatsApp, Telegram and Instagram land in one pipeline. The owner sees response times, workload per salesperson and revenue in progress.
Bishkek, Kyrgyzstan · since 2022
An enquiry at 03:47 should not wait until morning
We give businesses an AI agent inside their customer chats and POTOK, a platform where every enquiry, every reply and every salesperson is visible.
WhatsApp Business Platform
Telegram
Instagram
Hi, are you still open? I need 20 sets delivered by Friday.
Hello! We can ship 20 sets by Friday. Two things to confirm: the delivery city, and whether you need an invoice for a company.
The reply went out in 8 seconds. The owner was asleep and so was the sales team. In the morning the deal was already in POTOK.
What the company does
Osnovatel LLC builds customer communication software and deploys it for businesses in Kyrgyzstan and the CIS: retail, services, wholesale and education.
AI agent in the conversation
It answers using the company's own facts — price list, working hours, terms — around the clock. A human can step into any conversation and the agent goes quiet.
Implementation and support
We connect the messaging channels, load the price list and sales scenarios, train the team and stay with the client after launch.
How a business connects its WhatsApp
We work through the official WhatsApp Business Platform (Cloud API) by Meta. No unofficial gateways and no web-client automation.
The business connects its own number
The owner completes Meta's official onboarding window and grants access. The phone number, the WhatsApp Business account and the message history remain their property.
POTOK receives only what was granted
Messages, contacts and statistics for that number, so the owner sees everything in one place and the agent can reply. We do not send messages to people who did not opt in and we do not sell data to third parties.
Access can be revoked at any time
From WhatsApp Business settings or from the POTOK account. On request we delete all of the company's data — how to request deletion.
Company details
The legal entity that operates the POTOK platform and signs contracts with clients.
- Legal name
- Limited Liability Company «Osnovatel» — ОсОО «Основатель»
- Local legal form
- ОсОО «Основатель»
- Registration number
- 205956-3301-ООО
- Tax ID (INN)
- 01805202210036
- Statistics code (OKPO)
- 31432650
- Registered on
- 18 May 2022, Chuy-Bishkek Department of Justice
- Registered address
- 58 Baytik Baatyr street, Bishkek, Kyrgyz Republic
- Director
- Ali Askarbekov, General Director
- Line of business
- Software development, implementation and support
Contact
Email
info@osnovatel.kg
Phone
+996 554 140 984
Office
58 Baytik Baatyr street, Bishkek
Working hours
Mon–Fri, 09:00–18:00 (UTC+6)
Platform
Open POTOK